The Bnai Zion Medical Center, Haifa
Emotional Intelligence at the Medical Center
Over the past year Bnai Zion Medical Center in Haifa, Israel has worked with leading institutions on important research leading to better medical care in Israel and around the world. Recently, a joint project was published in “Pediatrics” a leading medical journal.
The study, conducted by The Technion, Tel Aviv University and others in conjunction with Bnai Zion Medical Center, demonstrated that healthcare workers who are abused by patients and or their families underperform and that how medical staff is treated has a significant impact on medical outcomes.
Being a proactive institution, the medical center had already started on a strategic plan to reduce stresses caused by patient abuse, a plan-of-action that actually enhances job and patient satisfaction while improving overall medical care. This investment in Emotional Intelligence makes us the first hospital in the world to integrate these strategies hospital-wide. The preliminary results show vast improvements in all aspects of institutional life. In 2015, a national survey conducted by the Department of Health and the insurance industry ranked Bnai Zion Medical Center number one in patient satisfaction for all midsized hospitals in Israel.
We will be working with other healthcare institutions and professionals around the world to introduce Emotional Intelligence, improving life for healthcare workers and patients alike while reducing costs.
You are all aware of the difficult and stressful days that Israel is going through. While in Israel leading our annual mission, the Israeli news has been consumed with daily attacks on innocent people. Due to the severe and tragic events that took place all over the country, our hospital has increased its emergency preparedness. We are fully prepared to treat the victims of any terror attack or mass casualty, at all times. Medical teams are ready to provide medical care to all kinds of injuries, including trauma and anxiety.
It is clear that the terror cycle could easily drag our region into a war. I can assure you that the Bnai Zion Medical Center is ready 24/7 to protect the people of Haifa and provide life-saving medical care.This tragic situation is another reminder that the hospital is located in a vulnerable geographic position with clear views of Syria and Lebanon. Our hospital is still not protected against rockets, missiles and emergency disasters.
We are in the final planning stages of our Hospital in a Hospital project, an underground, protected emergency department, built to withstand the impact of nuclear, biological and chemical attacks.The new wing of the medical center, equipped with the most up-to-date technology, will be the hub for emergency care and a lifesaver for both civilian and military personnel in the event of attack.
We pray for peaceful days.
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Bnai Zion Medical Center Ranked #1 in Country
A recent survey of 11,000 people conducted by the
Israeli Ministry of Health concluded that among the medium size hospitals
(200-800 beds), the Bnai Zion Medical Center received the highest score for
patient satisfaction with 81%. Hospitals were also evaluated based on their
physical conditions. The Bnai Zion Medical Center and Hadassah were ranked first
in the medium size category as well.
"The situation is not if we'll suffer another missile attack, but when.
We must be prepared." --Amnon Rofe, MD CEO, Bnai Zion Medical Center
Funds are needed to build a new protected underground emergency department in the
Bnai Zion Medical Center in Haifa, Israel. 100% of all designated gifts will be transferred to the hospital.
The Bnai Zion Medical Center is a leading urban hospital that serves the communities of northern Israel, providing compassionate care without regard to one's ethnicity, religion or economic background. More than 64,000 visits are made annually to its emergency department, where all patients, including citizens injured in terror attacks, have received exceptional treatment. The Medical Center was the frontline hospital during the Second Lebanon War of 2006.
History has shown the rockets of Israel’s enemies are aimed at its citizens and Israel’s hospitals are particularly targeted. Because the emergency room remains vulnerable to attack, building a new, protected underground unit fortified against nuclear, biological, and chemical attack is the priority of the hospital.
This state-of-the-art facility will be designed to have 30 beds, 2 trauma rooms and 6 professional clinics, as well as a protected hospitalization department for ongoing care with 90 beds and a complete range of services, treatment rooms, doctors’ offices, a pharmacy, storage and other features at a cost of $8 million. Helping now means the new protected ER will save lives in the near future.
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